Return & Refund Policy

Return & Refund Policy

Thank you for shopping at Floria Cosmetics.

We are committed to providing high-quality products and customer satisfaction.

Returns:
Due to the nature of our products, we do not accept returns unless the item is defective, damaged, or you received the wrong product.

To be eligible for a return:

• You must contact us within 3 days of receiving the item.
• The product must be unused and in its original packaging.
• You must provide photos showing the issue with the product.

Refunds:
Once we receive and inspect the returned item, we will notify you of the status of your refund. If approved, your refund will be processed to your original payment method within a few business days.

Shipping:
In cases of damaged, defective, or wrong items, we cover the cost of return shipping. Otherwise, return shipping is not applicable.

Contact Us:
If you have any questions about returns and refunds, please contact us:
📧 [email protected]
📞 +962-795-812-752